William O. Adcock, Jr.
Chairman
Co-founder of SYNERGISTICS, Mr. Adcock brings years of practical banking, research, and consulting experience to the firm. In addition, he is a frequent speaker at financial conferences and seminars and the author of numerous articles for industry and academic publications. Mr. Adcock was with Payment Systems Inc. (PSI) from 1977 to 1981, where he became senior vice president in charge of the Research Services Division. He initiated and was responsible for the direction of multisponsor and custom research projects for PSI clients and for research support to the Payment Systems Research Program and PSI's Consulting Division. From 1961 to 1975, Mr. Adcock was a commercial banker with Bank South. There he served as vice president in charge of the Research and Planning Department, senior credit and financial analyst, commercial loan officer, and corporate operations officer. In 1971, Mr. Adcock participated in the Federal Reserve Bank of Atlanta Payments Project's pioneer research study of changing payment systems. Mr. Adcock holds a B.S. in Finance from the University of North Carolina and an M.B.A. in Finance and an M.D.S. in Decision Sciences from Georgia State University.
E-Mail: William O. Adcock
William H. McCracken
Chief Executive Officer
Mr. McCracken has extensive experience in the financial services industry, having served in a variety of roles. He most recently served as chief financial officer at Reliance Trust Company. Prior to his employment with Reliance Trust Company, Mr. McCracken worked for Wachovia Bank and Fulton Federal. Mr. McCracken graduated with a B.S. in Marketing from Pennsylvania State University and an M.B.A. in Finance from Georgia State University. He is also a Certified Public Accountant. Mr. McCracken is a member of the Georgia Society of CPAs, the American Institute of CPAs, and the Institute of Management Accountants. Mr. McCracken works with clients on custom research projects. He is Hispanic-American and is fluent in Spanish.
E-Mail: William H. McCracken
Genie M. Driskill
Chief Operating Officer,
Senior Vice President -- Research
Ms. Driskill has directed studies at SYNERGISTICS since 1981 on numerous topics in the small business and consumer financial services industry. She is responsible for all stages of a project including topic selection and definition, development of proposal and marketing materials, questionnaire development, survey analysis, industry executive interviews, and strategic assessment. Prior to joining SYNERGISTICS, Ms. Driskill was senior research associate at Payment Systems Inc. (PSI). A graduate of Memphis State University, she holds an M.L.S. from Vanderbilt University.
E-Mail: Genie M. Driskill
Kenneth R. Owenby
Vice President, Senior Research Director
Mr. Owenby has extensive experience with questionnaire design, data analysis, and various multivariate techniques. He has worked on studies examining the savings and investment market; debit and other electronic transaction cards; and delivery of financial services via ATMs, voice-response systems, PCs, and other electronic channels. Prior to joining SYNERGISTICS in 1986, he worked on a wide range of marketing research assignments at Strategic Research Center. He holds a B.S. from Florida State University and has completed course work toward an M.S. in Marketing Communications.
E-Mail: Kenneth R. Owenby
Stacy J. Wagner
Vice President, Research Director and Editor
Ms. Wagner has extensive experience in questionnaire design, data analysis, and report writing. She has worked on studies in the areas of consumer and corporate credit cards, credit, electronic delivery systems, transaction accounts, and the small business market. Ms. Wagner is also responsible for supervision of the editorial phase of all publications. Prior to joining SYNERGISTICS in 1989, she worked in the area of consumer research as a project director with a local research firm. She also served as part of the editorial staff for a legal publisher where she was responsible for a weekly magazine and a number of legal texts. Ms. Wagner holds a B.A. in Journalism from the University of Georgia.
E-Mail: Stacy J. Wagner
Stephen McKinnon
Director of Sales
Mr. Mckinnon joined the SYNERGISTICS' Team in 2007 as the Director of Sales. Mr. McKinnon brings over twelve years of Sales and Marketing experience to SYNERGISTICS. In this position, he manages all aspects of the sale of our Focus and Advantage products. Prior to joining SYNERGISTICS, Mr. McKinnon was a Commercial Real Estate Professional producing yearly Multi-Million Dollar sales. As Director of Sales, his primary focus is providing the highest level of customer service and establishing valuable client relationships.
E-Mail: Stephen McKinnon
Jeanette J. Hummill
Research Associate
Ms. Hummill joined SYNERGISTICS in 2006. In her position as a Research Associate, she works with the research team on syndicated and custom research projects. Her responsibilities also include Web site management, marketing and customer service support. Prior to joining SYNERGISTICS, Ms. Hummill worked for one of the largest Federal Family Education Loan Program (FFELP) guaranty agencies in the United States. While there, she was a yearly conference committee member and worked closely with the communication and publications manager developing marketing materials. Previous work experiences also include the U.S. Census Bureau, involved in the planning of the 2000 Census and Blue Cross Blue Shield of Massachusetts’ call center, monitoring customer satisfaction. Ms. Hummill holds a B.A. in Economics and a minor in Computer Information Systems from the City University of New York -- Herbert H. Lehman College and is currently enrolled at the University of West Georgia pursuing an M.S. in Applied Computer Science. She is Hispanic-American and is fluent in Spanish.
E-Mail: Jeanette J. Hummill
Jamise Murray
Production Associate
Ms. Murray joined the SYNERGISTICS team in early 2007. She is responsible for coordinating the production of reports, including quality control and the preparation of graphics for reports and presentations. She also plays a key role in the distribution of reports to clients and the preparation of marketing and promotional materials. Before joining the SYNERGISTICS team, Ms. Murray worked with The Savannah Entrepreneurial Center, a business development firm, where she successfully managed several business development projects for her clients. She also has experience conducting survey research studies utilizing the Statistical Package for the Social Sciences (SPSS). Ms. Murray holds a B.B.A. in Marketing from AACSB accredited, Savannah State University, where she graduated Summa Cum Laude.
E-Mail: Jamise Murray