2005

THE EVOLVING ONLINE BANKING AND BILL PAYMENT MARKET (November 2005)

• Incentives and Value-Added Services
• Provider Competition
• Benefits and Barriers

A national Internet survey of 1,000 consumers age 18 or older.

MAXIMIZING THE ROLE OF ATMS  (October 2005)

• Deposit Imaging; Enhanced Functionality
• Pricing Issues
• Branding, Locations, and Network Size

A national Internet survey of 1,000 consumers age 18 or older.

MARKETING DEBIT CARDS --  THE NEW REALITY  (August 2005)

• Changes in Consumer POS Behavior
• Rewards and Enhancements
• New Locations

A national telephone survey of 1,000 consumers age 18 or older, including 200 with household income of $100,000+.

CONSUMER BRANCH MONITOR 2005  (July 2005)

A national telephone survey of 2,000 consumers age 18 or older.

EVOLVING CONSUMER PAYMENT HABITS (December 2004)

• Checks, Cards, and Cash
• The Movement to Electronic Methods
• Addition and Substitution

A national online survey of 1,000 consumers age 18 or older with household income of $25,000+, including 200 with $100,000+.