2004

EVOLVING CONSUMER PAYMENT HABITS (December 2004)

  • Checks, Cards, and Cash
  • The Movement to Electronic Methods
  • Addition and Substitution

A national online survey of 1,000 consumers age 18 or older with household income of $25,000+, including 200 with $100,000+.

CARDHOLDER VOLATILITY IN THE CREDIT CARD MARKET (December 2004)

  • Account Opening and Closing
  • Competitor Scorecard    
  • Balance Transfer Activity and Introductory Rates  

A national mail survey of 3,894 holders of general-purpose cards.

EXPANDING SMALL BUSINESS CARD SERVICES (October 2004)

  • Reward, Co-Branded, and Debit Cards
  • Product and Brand Competition
  • Target Markets

National telephone survey of 600 small business owners/executives of small businesses with sales volume of $50K-$5M.  Industry categories include manufacturing, wholesale, retail, and selected services.

CREDIT CARD MONITOR 2004 (August 2004)

A national 16-page mail survey -- 3,894 holders of general-purpose cards. (U.S.)

CONSUMER VIEWS ON PREPAID CARDS (July 2004)

  • Consumer Usage and Demand
  • Gift Cards and Multi-Purpose Cards
  • Innovative Applications

A national telephone survey of at least 1,000 consumers age 18 or older with household income of $15,000+, including 200 with $100,000+.

CARD AND PAYMENT INNOVATIONS (May 2004) 

  • Mini Cards
  • Contactless Payments
  • Wireless Devices

A national telephone survey of 762 consumers age 18 or older.

     


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