2005

EVALUATING SMALL BUSINESS PAYMENT AND TRANSACTION NEEDS (October 2005)

• Traditional vs. Non-Traditional Methods
• Adoption of E-Commerce
• Payment and Deposit Innovations

A national telephone survey of 600 small business owners/executives of small businesses with annual sales of $100K to $10M.  Industry categories include manufacturing, wholesale, retail, and services.

THE MARKET FOR SMALL BUSINESS DEBIT CARDS  (April 2005)

A national telephone survey of 600 small businesses with annual sales of $50K to $5M.  Industry classifications include manufacturing, wholesale trade, retail trade, and selected services.

THE BRANCH AS A SMALL BUSINESS SALES CENTER  (April 2005)

A national telephone survey of 600 small businesses with annual sales of $50K to $5M.  Industry classifications include manufacturing, wholesale trade, retail trade, and selected services.

MAXIMIZING FINANCIAL RELATIONSHIPS WITH SMALL BUSINESS
OWNERS (February 2005)

• Overlap of Business and Personal Financial Relationships
• Provider Competition -- National vs. Community
• The Role of Relationship Managers; Cross-Selling

A national telephone survey of 600 small business owners/executives of small businesses with annual sales of $100K to $5M.  Industry categories include manufacturing, wholesale, retail, and selected services.