2007

THE FUTURE FOR DIRECT BANKING (November 2007)

  • Internet Banking Relationships
  • Acquisition, Retention, and Attrition 
  • New Provider Competion

A national online survey of 1,000 consumers age 18 or older.

THE THREAT OF ALTERNATIVE FINANCIAL PROVIDERS (October 2007)

  • Check Cashing Centers, Payday Lenders, and Pawn Shops
  • Wal-Mart & Other Retail Locations; Kiosks/ATMs
  • Specialized Services, Prepaid Cards, and Secured Cards
  • Attracting the Under-Banked and Unbanked

A national online survey of 1,000 consumers age 18 or older with the following household income quotas: 400 -- less than $20K; 400 -- $20K-$40K; 200 -- $40K+.

THE OUTLOOK FOR ATMs (October 2007)

  • Enhancing or Simplifying Functionality?
  • Pricing, Personalization, and Location Issues
  • Kiosks; Marketing Applications

A national Internet survey of 1,000 consumers age 18 or older.

A NEW LOOK AT CONSUMER PAYMENT HABITS (August 2007)

  • Checks, Cards, and Cash
  • Bill Payment and POS Behavior
  • Payment Innovations

A national online survey of 1,000 consumers age 18 or older with household income of $25,000 or more, including 200 with household income of $100,000 or more.

MOBILE BANKING: THE CONSUMER VIEWPOINT (February  2007)

  • Wireless Applications - PC, Phone & PDA
  • Banking, Bill Payment, and E-Commerce
  • Benefits and Barriers

A national Internet survey of 1,000 consumers age 18 or older.

THE CONSUMER PERSPECTIVE ON MICRO-PAYMENTS (January 2007)

  • Market Opportunities
  • Locations and Applications
  • Contactless Cards and Payment Innovations

A national Internet survey of 1,000 consumers age 18 or older.

     


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