2007
THE FUTURE FOR DIRECT BANKING (November 2007)
- Internet Banking Relationships
- Acquisition, Retention, and Attrition
- New Provider Competion
A national online survey of 1,000 consumers age 18 or older.
THE THREAT OF ALTERNATIVE FINANCIAL PROVIDERS (October 2007)
- Check Cashing Centers, Payday Lenders, and Pawn Shops
- Wal-Mart & Other Retail Locations; Kiosks/ATMs
- Specialized Services, Prepaid Cards, and Secured Cards
- Attracting the Under-Banked and Unbanked
A national online survey of 1,000 consumers age 18 or older with the following household income quotas: 400 -- less than $20K; 400 -- $20K-$40K; 200 -- $40K+.
THE OUTLOOK FOR ATMs (October 2007)
- Enhancing or Simplifying Functionality?
- Pricing, Personalization, and Location Issues
- Kiosks; Marketing Applications
A national Internet survey of 1,000 consumers age 18 or older.
A NEW LOOK AT CONSUMER PAYMENT HABITS (August 2007)
- Checks, Cards, and Cash
- Bill Payment and POS Behavior
- Payment Innovations
A national online survey of 1,000 consumers age 18 or older with household income of $25,000 or more, including 200 with household income of $100,000 or more.
MOBILE BANKING: THE CONSUMER VIEWPOINT (February 2007)
- Wireless Applications - PC, Phone & PDA
- Banking, Bill Payment, and E-Commerce
- Benefits and Barriers
A national Internet survey of 1,000 consumers age 18 or older.
THE CONSUMER PERSPECTIVE ON MICRO-PAYMENTS (January 2007)
- Market Opportunities
- Locations and Applications
- Contactless Cards and Payment Innovations
A national Internet survey of 1,000 consumers age 18 or older.
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