2007

THE THREAT OF ALTERNATIVE FINANCIAL PROVIDERS (October 2007)

• Check Cashing Centers, Payday Lenders, and Pawn Shops
• Wal-Mart & Other Retail Locations; Kiosks/ATMs
• Specialized Services, Prepaid Cards, and Secured Cards
• Attracting the Under-Banked and Unbanked

A national telephone survey of 1,000 consumers age 18 or older with the following household income quotas: 400 -- less than $20K; 400 -- $20K-$40K; 200 -- $40K+.

A NEW LOOK AT CONSUMER PAYMENT HABITS (August 2007)

• Checks, Cards, and Cash
• Bill Payment and POS Behavior
• Payment Innovations

A national online survey of 1,000 consumers age 18 or older with household income of $25,000 or more, including 200 with household income of $100,000 or more.

MARKETING STRATEGIES FOR THE MASS AFFLUENT (July 2007)

• Expanding Banking and Credit Relationships
• Channel and Delivery Issues
• Investments, Wealth Management, and Advice

A national Internet survey of 800 consumers with investable liquid assets of $100K to $1M -- including 400 with assets of $100K-$499.9K and 400 with assets of $500K-$1M..

STRATEGIES FOR DIFFERENTIATING CHECKING ACCOUNTS (May  2007)

• Adding Value to the Checking Relationship 
• Rewards, Affinity, and Fraud Protection
• Cross-Selling and Building Relationships

A national telephone survey of 1,000 consumers age 18 or older.

MOBILE BANKING: THE CONSUMER VIEWPOINT (February  2007)

• Wireless Applications - PC, Phone & PDA
• Banking, Bill Payment, and E-Commerce
• Benefits and Barriers

A national Internet survey of 1,000 consumers age 18 or older.