2008

ENHANCING CROSS-SELLING STRATEGIES (September 2008)

• Multi-Service Usage Patterns 
• Onboarding and Maximizing Customer Relationships 
• Channel and Product Opportunities

A national online survey of 1,000 consumers age 18 or older.

EVALUATING E-MARKETING STRATEGIES (June 2008)

• Interactive and Social Media Tactics
• E-Mail, Chats, Blogs, Podcasts, and Social Networks 
• Marketing Objectives

A national online survey of 1,000 consumers age 18 or older.